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Frequently Asked Questions
Ancla 1
OUR BUSINESS MODEL
EMPLOYER PARTNERS
ACADEMIC PARTNERS
LEARNERS
- 01
Guild’s ecosystem unlocks opportunity for America’s workforce by creating a debt-free path through higher education in collaboration with the nation’s largest employers and best colleges and learning providers for working adults. We curate courses and programs from the world’s most innovative learning providers to help workers achieve their dreams and develop the most in-demand skills. At the core of Guild is a learning marketplace made-up of courses, programs and learning experiences that work best for the learners that we serve. The learning marketplace sits on top of our technology and payments platform that eliminates the key barriers that prevent so many employees from taking advantage of employer-funded programs. At every step of the journey, our team of more than 400 coaches and career advisors provide workers with the hands-on support that they need to advance their education and their career.
- 02
Before Guild existed, workers were asked to pay up-front for education and then sent a reimbursement from their employer. This put higher education beyond the reach of the majority of working learners who lacked the savings to front the money and pursue their educational aspirations. It also forced the working learners who did use the program into costly debt. We specifically launched our platform to address this issue and make debt-free education pathways available to frontline workers. Since 2016, we’ve expanded our platform to become the comprehensive technology and payments system to support the education and career advancement of the American workforce, with seamless data integrations between hundreds of employers & universities and millions of frontline workers to manage benefits and eligibility, tuition and invoicing, reimbursements for books, compliance, and more. Additionally, Guild’s data supports helping millions of workers to better document, validate, and share their skills and competencies—both on the job and in the classroom—in order to advance their education and career.
- 03
No. Guild does not create or provide learning content. We connect learners to a highly curated marketplace of universities and learning providers with a proven track record of serving working adults well.
- 04
No. Guild is not an online program manager; we neither create nor manage online programs. In order to join our marketplace, colleges or learning providers must have existing programs available to our learner demographic, along with evidence that those programs work for the learners we serve.
- 05
Guild’s coaching, learner support, and career advising teams provide working learners with support throughout their journey. The support we provide learners spans their education and career journey and includes helping them understand their benefits, supporting them in identifying the programs aligned with their unique career aspirations, taking action to translate educational experiences and skills into new career opportunities, and even helping learners pursue a raise, a promotion, or a new career path.
- 06
No. Guild works with employers that pay the cost of tuition for their employees, and that payment goes to the university or learning provider upfront. Our model is designed specifically to help workers go back to school debt-free. Today 97% of Guild students graduate debt-free.
- 07
No. Guild’s learning marketplace offers a wide range of institutions with over 2200 programs that meet the needs of working adult learners. Employers choose the partners and programs to include in their catalog from Guild’s marketplace that best align with their objectives. Each employee then has the opportunity to participate in the program that’s right for them based on their academic and career aspirations.
We’re on a mission to unlock opportunity for America’s workforce through education and upskilling. Ready to learn more?
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